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If you continue to use business processes and procedures that were developed some years ago, when your company was much smaller and the available technology was not nearly as capable as it is now, you may be able to realize some significant gains in efficiency and cost reductions. .  

You may have upgraded your computers and networks several times over the years,  You may be using some automated components — word processing here, accounting over there, maybe individual contact management applications sprinkled about — and you may have upgraded these components, as well.   But by integrating the data in these components and by re-organizing your business processes  to take advantage of your upgraded computers and network, you may be able to get more from your technology.

If you suspect that the way you have organized to do business may be holding you back, you should consider Business Process Analysis.